Shipping

Sorry international ladies, at the moment we only offer shipping within Australia. However, feel free to contact us and we will see what we can do.

AusPost Parcel Post - flat rate of $10. Delivered within 7 business days.

Itching with excitement to receive your order?

AusPost Express Post - flat rate of $14. Next business day delivery.

We offer free shipping on orders over $200. Enter code ‘FREESHIPPING’ to redeem offer at checkout.

- We are not liable for any items that are lost or damaged in the post.


Returns

We strive to ensure top quality and fit, so we hope you adore your new clothing. However, if a return is necessary, we are happy to offer a full refund, store credit or exchange within 7 days of delivery.

- All items must be returned in original condition with the receipt and tags in tact.

- The customer is responsible for return shipping charges.

- We are not liable for any returned items that are lost in the post.

- Returns are only available for full priced items. Returns are not available for change of mind on sale items.

 

Returned items must be sent back via Post. Please contact info@florencethelabel.com for return details.

 

Please do not hesitate to contact info@florencethelabel.com if you have any further questions or enquiries.